Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you: first, to process your order and second, to provide you with the best possible service.


Your name


Phone number

E-mail address

Credit/debit card details

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers



 We will use the information you provide only for the following purposes:

To send updates regarding the status of your order

To send you newsletters and details of offers and promotions in which we believe will interest you

To improve the content, design and layout of the Flight Is Life website and to facilitate knowledge management

To understand the interests and buying behavior of our users

To perform other such general marketing and promotional activities focused on our products and services

We will give you the chance to refuse any marketing email from us in the future

You can edit your communications preferences at any time via the ‘my account’ section of our website.



You may choose to restrict the collection or use of your personal information in the following ways:

Ÿ whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

Ÿ if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at



We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you tell us that you wish to be notified, we may use your personal information to send you promotional information about third parties that we think you may find interesting.


How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives use access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. We may use this technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” which would be stored on your browser.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


All manufacturers normal guarantees apply

If you have any questions/comments about privacy,

Contact us at